Terms & Conditions
Welcome to Eleganza TS. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be legally bound by these Terms. Please read them carefully before proceeding.
Eleganza TS is a proudly woman-owned business, operating in both the United States and Australia, offering high-quality tights crafted for elegance, comfort, and versatility. We are the exclusive provider of the Eleganza TS brand, and this website is managed entirely by our internal team. By placing an order, you confirm that you are at least 18 years old or are acting with the consent of a legal guardian if under 18.
Our products are designed to meet diverse style and fit preferences. While we make every effort to ensure the accuracy of product descriptions and images, slight variations in color, texture, or fit may occur due to screen settings or manufacturing differences.
All purchases must be paid in full at the time of order using the secure payment methods provided. Prices are displayed in U.S. Dollars (USD) for customers based in the United States, and in Australian Dollars (AUD) for customers based in Australia. Applicable taxes are included unless otherwise noted. Orders are confirmed only upon successful payment. Eleganza TS reserves the right to cancel or refuse any order at its sole discretion, including but not limited to issues such as stock availability, pricing errors, or suspected fraud.
Shipping methods, fees, and estimated delivery times will be provided at checkout based on your shipping destination. Please allow 2 to 4 business days for order processing prior to shipment. While we strive for timely delivery, external factors may occasionally cause delays. Customers are responsible for providing accurate shipping details. Eleganza TS is not liable for delivery issues resulting from incorrect address submissions.
Due to the personal and hygienic nature of our products, and in accordance with health and safety regulations, we do not accept returns, exchanges, or refunds under any circumstances. All sales are final. This strict policy is in place to protect our customers from any potential health risks associated with returned intimate wear items. Please ensure all sizing and product details are reviewed thoroughly prior to purchase. If you have questions, our customer support team is happy to assist before checkout.
All content featured on our website—including images, product names, text, branding, and design elements—is the intellectual property of Eleganza TS and may not be copied, distributed, or used without prior written permission.
Eleganza TS shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our website or products. By using our services and purchasing from us, you agree to release us from such liability.
These Terms and Conditions are governed by the laws of the State of Michigan, United States, and applicable laws in Australia. Any disputes shall be subject to the exclusive jurisdiction of courts in the relevant country based on your purchase location.
For any questions or support, please contact us at eleganzabyts@gmail.com. Thank you for supporting Eleganza TS and choosing a woman-owned brand committed to quality and care.